Last updated: 03.11.2026
This Privacy Policy explains how personal information is handled when you visit DubaiCitylink, contact the editorial team or use the website’s interactive features.
Who is responsible for your information
DubaiCitylink is operated by Dubai Citylink. This operator is responsible for the processing described in this policy. Contact us at dubaicitylink555@gmail.com with the subject “Privacy”.
Information we receive
When you contact us, we receive your email address, the name you provide, your message and any attachments. Please share only information relevant to your enquiry. Do not send passports, bank details or immigration files unless a specific need and a suitable method have been agreed.
When you submit a comment, we receive the information entered in the comment form, including your name, email address, comment and any optional website address. Published comments can display your chosen name, comment, website link and avatar. Your email address is not displayed as part of the public comment. The comment system can also record technical information used for moderation and spam prevention.
When you browse or interact with the site, our servers and technical providers receive connection information such as your IP address, browser details, requested page and request time. Article likes and similar interactions also identify the content involved in the request.
Our articles may contain professional information about named business representatives, obtained from public sources, company materials or direct correspondence. Inclusion in an article does not mean that a person has endorsed the publication.
Analytics and external services
The website uses Google Analytics to understand page visits and interactions. Depending on your choices and the configuration in use, Google may process device information, online identifiers and usage events. Details of the technologies and available controls belong in our Cookie Policy.
Cloudflare Web Analytics is used to measure website traffic and loading performance. Its performance measurement service is separate from any other Cloudflare services a website may use.
The website loads avatars from Gravatar, an Automattic service. Avatar requests can send connection information to Automattic, and an email-derived identifier may be used to associate a comment with a Gravatar profile. Read Automattic’s Privacy Policy for information about its processing.
Why information is used
We use relevant information to answer enquiries, consider corrections, moderate comments, deliver the website, investigate abuse and understand how readers use our content. Information supplied for an enquiry is not automatically permission to send unrelated marketing.
The legal grounds for these activities depend on the law applicable to the operator and the processing. Where processing relies on consent, you can withdraw that consent without affecting processing that was lawful before withdrawal.
Who receives information
Information is accessible to the people who need it to administer the site or handle the relevant enquiry. Technical providers can receive data necessary to provide hosting, email, analytics, performance monitoring and avatar services. These include Google, Cloudflare, Automattic and Proton, as relevant to the feature you use.
We may also disclose information where required by law or necessary to establish, exercise or defend legal claims. Public comments and published professional details are accessible to visitors and may be indexed by search engines.
We do not sell personal information. Any advertising-related sharing that requires separate disclosure or a choice under applicable law must be described in this policy and in the site’s privacy controls before it is enabled.
Where information is processed
Providers may process information in countries other than your country of residence. Protections and rights can differ between countries. Contact us for information about safeguards applicable to your data.
How long information is retained
Retention depends on the purpose and the need to address a request, keep an accurate publication record, investigate security issues or meet legal obligations. Our applicable periods or decision criteria are:
- Enquiries and correction correspondence: up to 12 months after the enquiry is resolved, to handle follow-up questions and document our response. Where evidence supporting a published correction remains necessary, we retain only the relevant information for that purpose and review its continued necessity annually.
- Published comments and moderation records: published comments are retained while the associated article remains available and the comment remains relevant, unless removed earlier. Separate moderation records are retained for up to 12 months after the moderation decision to address disputes and repeated abuse.
- Technical and security logs: up to 90 days from collection for troubleshooting and detecting security incidents. Relevant extracts may be retained longer where necessary to investigate a specific incident or address a related legal claim.
- Google Analytics user and event data: a two-month retention setting applies to data covered by Google Analytics retention controls, with resetting on new activity disabled. Expired data is deleted through Google’s monthly deletion cycle. This setting does not apply to standard aggregated reports.
- Backups and any justified legal holds: backup copies are retained on a rolling cycle of up to 30 days and then deleted or overwritten. Specific records subject to a legal preservation obligation or necessary for an identifiable legal claim are retained only for as long as that reason applies, with access restricted.
Cookie expiry dates are listed separately in the Cookie Policy. A cookie’s lifetime is not necessarily the same as the retention period of information collected through it.
Your choices and rights
Depending on the applicable law and circumstances, you may request access, correction, deletion, restriction, a copy of certain data or an objection to processing. You may also withdraw consent where consent is the basis for processing and complain to the competent data protection authority.
Email dubaicitylink555@gmail.com with enough information to identify your request. We may need proportionate verification before disclosing or changing personal information. We respond within the period required by applicable law and explain any lawful restriction on a request. Removing a comment from our site does not automatically remove copies held by other websites or search engines.
Security and changes
We use measures appropriate to the information and risks involved to limit unauthorised access and misuse. No website or email service can guarantee absolute security.
Material changes to these practices will be reflected here with an updated date. Where the law requires further notice or consent, updating this page alone is not a substitute for that requirement.