Privacy & Data Protection Policy
At DubaiCitylink, we value your trust and are fully committed to safeguarding your privacy.
This policy describes what information we collect, how we use it, the measures we take to protect it, and your rights as a user of our platform.
1. Information We Collect
We may collect and process the following categories of data:
- Personal Data: Name, email address, phone number, and details provided through forms or direct communication.
- Technical Data: IP address, browser type, device information, operating system, and access times.
- Usage Data: Information on how you navigate our site, pages visited, and interactions.
- Cookies: Small data files stored on your device that help us improve user experience.
2. How We Use Your Information
Your information is used to:
- Provide and improve our services;
- Personalize your user experience with relevant content;
- Communicate with you, including responding to requests;
- Ensure website security and prevent fraudulent activity;
- Analyze performance and optimize site functionality.
3. Data Protection & Security
We apply strict technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
While no online service can guarantee complete security, we continuously review and enhance our protection systems.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
After that, your data is securely deleted or anonymized.
5. Sharing of Information
Your personal data is never sold. It may be shared only under the following circumstances:
- With trusted service providers (e.g., hosting, analytics, payment systems) under confidentiality agreements;
- When required by law or government authorities;
- To protect our rights, property, or safety, or that of our users and the public.
6. Cookies & Tracking Technologies
Cookies help us improve navigation, remember user preferences, and analyze performance. You can disable cookies in your browser settings, but some features may not function correctly.
| Type of Cookie | Purpose | Retention |
|---|---|---|
| Essential | Enable core functionality of the website | Until browser is closed |
| Analytics | Monitor usage and improve performance | 12 months |
| Preferences | Remember user settings and preferences | 6 months |
7. Your Rights
You have the right to:
- Request access to your personal data;
- Correct or update inaccurate information;
- Request deletion of your data (“right to be forgotten”);
- Restrict or object to processing of your data;
- Request data portability where applicable;
- Withdraw consent at any time without affecting prior lawful processing.
8. International Data Transfers
If your data is transferred outside your country, we ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.
9. Updates to This Policy
This Privacy Policy may be updated periodically. Any changes will be published on this page with a revised effective date.
10. Contact Us
For questions, concerns, or requests regarding your data, please contact us:
📧 dubaicitylink@proton.me
🏙️ DubaiCitylink Team